“Financial year 2024 has been pivotal for Pets at Home,” says CEO Lyssa McGowan, highlighting key developments for long-term growth. The retailer’s total revenue grew by 5.2 per cent to GBP1.5 bn, with group like-for-like revenue up 5.1 per cent. The Vet Group saw a revenue increase of 16.8 per cent, supported by higher transaction values and increased clinical capacity. Pets at Home also expanded its footprint with five new pet care centres, three new veterinary practices, and multiple store refits and practice extensions. The company’s subscription model now includes 1.7 million subscriptions, generating 10 per cent of consumer revenues, and the launch of a digital platform aims to enhance this capability further.
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